Contact information
If you need information about purchasing your policy, pre-existing medical conditions or trip type, most questions can be answered using our Help Centre.
If you still need to speak to a member of our customer care team, you can speak to an agent on our Live Chat or leave a message and we will be in touch with a response as soon as possible.
To obtain a quote through our UK call centre for an AllClear Gold or AllClear Gold Plus policy please call 01708 339295.
For all other enquiries, please call 01708 339026.
If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com
If you need help using our website, or have any feedback please email technicalservices@allcleartravel.co.uk
For journalist and PR enquiries, please email media@allcleartravel.co.uk
To find out more about AllClear, careers and our partners please visit AllClear Corporate.
Opening hours
Monday – Friday 8:30am to 8pm
Saturday 8:30am to 5pm
Sunday 10am to 5pm
Our address
AllClear Insurance Services Limited
AllClear House
1 Redwing Court
Ashton Road
Romford
Essex
RM3 8QQ